Privacy Policy

Magic Mate reads your Twitch channel data to give you recommendations, a stream plan, collaboration matches, and trackable links. We collect what we need to run those features, nothing we don't. We don't sell your data. You can disconnect Twitch or delete your account at any time.

When you sign in with Twitch and use Magic Mate, we collect:

• Account details. Your Twitch identity, your display name, email address, and profile image, plus the OAuth access and refresh tokens that let us call Twitch on your behalf. Tokens are encrypted at rest.
• Channel data from Twitch. Public channel information along with follower and subscriber totals and your schedule, using the permissions you grant at sign-in. We use this to build your recommendations, best times, opportunity scores, and metrics.
• Your setup. The profile you create in Magic Mate, your companion and theme choices, the categories you stream, your broadcast language, your audience-size baseline, and your weekly schedule windows.
• Collaboration data. Streamers you save in Community, the support you send them (a message, a raid, a co-stream) and the Magic coins it earns, what you spend those coins on in the Store, and, if you link Discord, the Discord handle you choose to share with collaborators.
• Your subtitles. When you caption a stream, the subtitles that go on screen are saved with the time each one was said, so you can find the moments worth clipping in your VOD afterwards. Captioning a live stream saves text only, never audio. Uploading a recording to subtitle it afterwards does save that audio, so the same file can be read again without you finding it twice. Both are deleted after 14 days.
• Trackable links. The links you create and click activity on them, including counts over time, so we can show you how they perform.
• Technical and usage data. Sign-in session details such as IP address and browser, and, only if you accept analytics cookies, anonymous product-usage events that help us understand which features are useful.

We use your data to:

• sign you in and keep your account secure;
• generate your recommendations, best times, plan, and channel metrics;
• match you with potential collaborators and help you reach out;
• create your trackable links and report their clicks;
• sync your weekly schedule to Twitch when you ask us to;
• maintain, debug, and improve the service, and understand aggregate usage (analytics only with your consent).

We process your data to provide the service you asked for (performing our agreement with you), to pursue our legitimate interest in keeping Magic Mate secure and improving it, and, for analytics cookies, on the basis of your consent. Where the law requires it, we rely on the appropriate legal basis for each purpose.

Magic Mate connects to third-party services to work. Your use of them is also governed by their own terms and privacy policies, and each provider processes data only on our instructions.

• Twitch. We read your channel data through the Twitch API and, with your permission, update your schedule. We only request the permissions the features need.
• Discord. Optional. If you link it, we read only your handle so you can share it with collaborators. We don't send messages or friend requests on your behalf.
• Vercel. Hosts and serves the app, and provides privacy-friendly traffic and performance measurement (Vercel Analytics and Speed Insights), subject to your cookie choice. If you upload a past broadcast to be read in the cloud, the recording is kept in their storage alongside the subtitles it produced, so it can be read again without you finding the file twice, and is deleted with them (see how long we keep things). An upload that never produced subtitles is deleted within a day.
• Neon. Hosts our database, where your account, channel, and setup data are stored.
• PostHog. Measures anonymous product usage so we can see which features help, subject to your cookie choice.
• AssemblyAI. Optional. Only if you pick cloud captions: your speech goes to their European servers to be turned into text, along with the quiet around it and for a few seconds after you stop talking. The same applies if you upload a past broadcast and choose to have it read in the cloud, which sends that whole recording. Choose a speech model that runs on your own graphics card instead and no audio ever leaves your computer, though the subtitles it produces are still saved.
• OpenRouter. Only when you ask for the moments in a broadcast: your subtitles for that stream are sent through them to a language model, which reads them and sends back the moments worth clipping. Nothing else about you goes with them, and they aren't used to train anything.

Some of these providers may process data outside your country, including in the United States. Where that happens, we rely on appropriate safeguards, such as the European Commission's standard contractual clauses, to protect it.

We use a small number of cookies to keep you signed in and remember your choices. Analytics are optional: we ask for your consent with a banner, and if you decline, the anonymous product-usage tracking stays off. You can change your choice at any time.

We don't sell your personal data. We share it only with the service providers described above, when you choose to (for example, sharing your Discord handle with a collaborator), or when we're legally required to, such as to comply with the law or protect the rights and safety of our users and the service.

We keep your data for as long as your account is active and you use the service. When you delete your account, we delete or anonymise the personal data associated with it, except where we need to keep some information to meet a legal obligation or resolve disputes. Disconnecting Twitch stops future data access.

We take security seriously: OAuth tokens are encrypted at rest, access to your data is scoped to your account, and connections are encrypted in transit. No system is perfectly secure, but we work to protect your data and to respond quickly if something goes wrong.

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, object to or restrict certain processing, and receive a copy in a portable format. You can exercise many of these directly in the app by editing your setup or deleting your account, and you can contact us for anything else. If you have concerns, you may also have the right to complain to your local data protection authority.

Magic Mate is intended for streamers who meet Twitch's minimum age requirement. It isn't directed at children, and we don't knowingly collect data from anyone below that age.

As Magic Mate grows, we may update this policy. When we make material changes, we'll update the date at the top and, where appropriate, let you know in the app. Please check back from time to time.

Questions about your privacy or this policy? Reach us at support@magicmate.stream.